WishTune Support

Last updated: June 5, 2026

Need help with WishTune? Contact us at maxadlaistudio@gmail.com.

Official support page URL: https://maxaistudio.github.io/apppages/wishtune/support.html

Common Topics

1) Purchase or restore issues

Include your App Store account region, app version, and screenshot of the purchase screen or error.

WishTune premium is a one-time In-App Purchase for premium blessing card features shown in the app. It is not an auto-renewing subscription.

2) AI text/image generation failed

Share the exact step (Text or Image), selected occasion, tone, language, and any visible error message.

AI features may fail because of network issues, provider availability, safety filters, or unsupported prompt content.

3) Video card generation failed

Tell us your iPhone model, iOS version, selected template, whether voice recording is attached, and whether BGM is built-in or uploaded.

If no voice recording is attached, WishTune can still generate a video with background music.

4) Voice recording or BGM issues

Check microphone, photo library, and file permissions in iOS Settings if recording, upload, or preview fails.

Please tell us whether you used built-in BGM, uploaded BGM, or a recorded voice message.

5) Avatar, image, or template issues

The video ending uses your My Profile avatar when available, otherwise it uses the default WishTune logo.

If an uploaded image appears rotated or cropped incorrectly, try selecting the image again and include a screenshot when contacting support.

6) Dynamic emoji or preview mismatch

Generated videos may include falling emoji and handwriting effects. If preview and exported video look different, include both screenshots or a short screen recording.

7) Privacy help

WishTune does not require an account and does not keep a normal user database of your card content on our own servers.

If you have a privacy question or need help understanding how local content, AI processing, or sharing works, email us with subject line: "WishTune Privacy Request".

When contacting support, please include

Links

Privacy Policy | Terms of Use (Apple EULA) | 中文支持页